Mission
Mission
Removing administrative barriers for Vietnamese goods
Avenir exists to turn customs clearance from an unknown into a predictable process — by combining AI technology with 10+ years of expert experience.
About us · Company profile
A technology-driven customs broker
for import-export businesses.
Avenir Logistics provides customs declaration and full-service logistics in Vietnam. Headquartered in Da Nang, we serve import-export businesses nationwide under the motto “Efficient – Fast – Accountable”.
10+
Years of expertise
hands-on customs work
6
Ports served
North · Central · South
24h
Quote turnaround
guaranteed
Direction · Identity
Mission, vision, and our values
Three things underpin every decision at Avenir — from choosing partners, to how we quote, to how we train our team.
Vision
Vision
A closed-loop logistics ecosystem for Vietnamese SMEs
By 2030, Avenir will be an extended import-export department for every client — from document review and declaration to domestic transport and legal advisory.
Core values
Values
“Efficient – Fast – Accountable”
- EEfficient. Optimising clearance time and cost within the bounds of the law. Measurable and reportable.
- FFast. AI reviews documents in 30 seconds. Detailed quote within 24 hours. Incidents addressed the same business day.
- AAccountable. Your file is handled by someone holding a General Department of Customs certificate. Every shipment has a clearly accountable owner.
Story · Origin
A new company.
A team that is not new.
For 10 years I watched businesses suffer over a single wrong document set. I wanted to do it differently.
OP
Head of Operations
Co-founder
Avenir was not born to be “just another customs broker”. Avenir is the distillation of more than a decade in the trade — and a belief that customs clearance can be far more transparent than what Vietnamese businesses currently accept.
Across 10 years in import-export, Avenir’s operations co-founder has stood on both sides of the table — the business side and the broker side. Long enough to see one thing clearly: most errors do not come from a lack of competence, but from repetitive cross-checking tasks that people easily miss — a C/O line that doesn’t match, an HS code that’s off, a number on the Invoice and Packing List that disagree.
The answer is not to replace people with machines, but to divide the work correctly. Measurable cross-checking tasks — let AI do them in 30 seconds. The cases that truly need experience — choosing the correct HS code, drafting explanatory letters, dialoguing with customs officers — are still handled directly by experts holding a General Department of Customs certificate.
That is why Avenir exists with both faces: an AI-powered HS code lookup tool, and a legal advisory service led by real people. The legal entity was founded in 2026 — but the experience behind it has been built up over the past 10 years. The company is new. The team is not.
4 major customs branches · Hai Phong · Da Nang · Cat Lai · Cai Mep
General Department of Customs certificate
Journey · Timeline
10 years of preparation,
wrapped in a single name.
Avenir did not start from zero. The legal-entity milestone is merely the formalisation of a journey that had already covered most of its distance.
2016 – 2025
Building
A decade in the trade
The operations co-founder accumulated 10+ years directly handling files at 4 major customs branches — Hai Phong, Da Nang, Cat Lai, Cai Mep. Enough to realise: the industry’s real problem is not speed, but transparency and accuracy.
2026
Launch
Avenir is officially born
Formalising 10 years of experience into an “AI-assists-the-expert” model. From day one, Avenir offered the full package: document review → customs declaration → Door-to-Door transport coordination through a trusted partner carrier network.
2027
Expansion
Strengthening network & capacity
Expanding the carrier partner network, covering more ports and domestic lanes, raising file-processing capacity — while digitising repetitive tasks more deeply to shorten clearance time.
2028 →
Vision
A closed-loop logistics ecosystem
Completing the chain: review → declaration → transport → warehousing. Becoming the “extended import-export department” for every client.
Core capabilities · Capabilities
Six capabilities Avenir runs every day
In operation · operational
Document review
AI + 10-year experts · 24h response
Electronic customs declaration
VNACCS / VCIS · diverse regime types
Advisory & legal troubleshooting
Valuation consultation · post-clearance audit · permits
Domestic transport coordination
Door-to-door · container · FCL/LCL
Multiple import-export regimes
Trading · processing · production-for-export · non-commercial
International network
VN ↔ China · VN → France · and expanding
Promise · Promise
Four commitments —
no compromise.
These are not marketing slogans. This is how Avenir operates — measurable, verifiable, and written into the contract.
01
Response within 24h
Every file sent to Avenir is reviewed by AI + experts and returned with a detailed quote within 24 business hours.
02
Transparent pricing
Clearly separated into 3 groups: Avenir service fees, free value-add, third-party pass-through fees. No hidden fees, no markup.
03
Battle-tested expertise
Your file is handled directly by experts holding a General Department of Customs certificate with 10+ years of experience.
04
Clear accountability
Every shipment has a single point of contact. When an issue arises, Avenir has someone accountable — no passing the buck.
Team · Leadership
The two people behind Avenir
A small team. Direct accountability. No intermediary layer between the customer and the decision-maker.
OP
Co-founder
Head of Operations
10+ years customs · General Department of Customs certificate
10+ years directly handling files at the Hai Phong, Da Nang, Cat Lai and Cai Mep branches. Has stood on both sides of the table — the business side and the broker side — and so understands exactly where things get stuck and who can unblock them. Leads the professional operations at Avenir — the person you will work with on every document set.
CS
Co-founder
Strategy & Technology
Strategy · AI systems · Legal representative
Co-founder of Avenir, responsible for business strategy and the AI document-review system. Legal representative of the company. Brings systems thinking into a traditional field — digitising measurable tasks so experts can focus on the work that truly needs experience.
Services overview
Avenir — Customs Declaration & Full-Service Logistics
Avenir Trading and Services Company Limited is a trusted partner for Vietnamese businesses in import-export and supply chain. Headquartered in Da Nang, Avenir provides customs declaration, HS code advisory, customs brokerage, and domestic transport coordination for businesses nationwide.
Professional customs declaration service
Avenir provides comprehensive solutions for diverse import-export regimes — including trading goods, processing, production-for-export (SXXK), non-commercial and other specialised regimes. Our staff hold General Department of Customs certificates and transmit declarations directly via the VNACCS/VCIS system, ensuring first-time accuracy and fast handling of green – yellow – red inspection channels.
Accurate HS code advisory
A wrong HS code can cause a business to overpay tax or face a post-clearance tax assessment. Avenir combines AI lookups of the current tariff schedule with 10-year experts to suggest the precise HS code, complete with a confidence percentage and reasoning — helping businesses stay confident before customs valuation officers.
Door-to-Door transport and domestic coordination
Understanding that clearance is just one link in the supply chain, Avenir extends into organising and coordinating domestic transport. We connect with a network of trusted container carrier partners in Hai Phong, Da Nang, Cat Lai and Cai Mep — providing Door-to-Door solutions, picking up goods from seaport or airport and delivering them intact to the customer’s factory or warehouse.
Customs legal advisory and troubleshooting
For tough cases such as customs valuation consultation, post-clearance audit (KTSTQ), or specialised permits (health, environment, agriculture) — Avenir represents the business to analyse the file, draft explanatory letters, and follow through until there is a result. This service is for businesses that prefer not to dialogue with specialised authorities themselves.
Frequently asked questions
Frequently asked questions
Is Avenir an official customs broker?
Avenir is Avenir Trading and Services Company Limited — a provider of customs declaration services in Vietnam. The team transmitting declarations holds the Customs Procedure Agent Certificate issued by the General Department of Customs.
Which import-export regimes does Avenir serve?
We accept files for all common import-export regimes: trading, processing, production-for-export (SXXK), non-commercial, temporary import – re-export, and other specialised regimes. Please send your document set so Avenir can advise specifically.
Does Avenir’s quote include tax and port fees?
Avenir’s quote clearly separates 3 groups: (1) Avenir service fees, (2) free value-add, and (3) third-party pass-through fees (tax, port fees, shipping-line fees) — always at-cost, with original invoices, no markup.
Which ports does Avenir operate at?
Avenir’s operations network currently serves Hai Phong, Da Nang, Quy Nhon, Dung Quat, Cat Lai and Cai Mep. Businesses in other provinces can still use the service through our partner network.
Get started with Avenir
Ready to ship your first shipment?
Send your document set via the form or Zalo. Avenir reviews it free of charge and returns a detailed quote within 24 business hours.